2019 is likely to be known as a year when many larger organizations began a methodical, stepwise transition of users to Microsoft Teams for both collaboration and communications.


In this new “Taming Teams” series of articles, I sort through the confusion, decode the messaging, decipher the meaning, and separate the reality from the marketing fluff with the ultimate goal of helping you best leverage Teams to deliver quantifiable business improvement.


Microsoft has made it very easy to start with Teams. It has done so by including Teams at no additional cost with two of the three Office 365 small business licensing plans (Premium and Essentials), all of the enterprise plans (E1, E3, E5, and the new F1 Firstline worker plan), and all of the…

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