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     EduGorilla 
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    ‘Complaint’ means ‘allegation in writing’ made by a complainant that

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    1. an unfair trade practice or restrictive trade practice has been adapted by any trader or service provider
    2. the goods bought by him or agreed to be bought by him suffer from one or more defects
    3. a trader or a service provider, as the case may be, has charged for the goods or for the services, mentioned in the complaint, a price in excess of the actual price
    4. All the above
    5. -
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