JOB DESCRIPTION

Primary Purpose:

Responsible for reviewing supplements of damages to 1st and 3rd party material damage received from repair facilities to either create a supplement or triage to another team.  Also responsible for maintaining all supplement workload that is received in the NEST by following processes provided on how to move supplements to the appropriate appraisal channel.  NEST Supplement Reviewer would also work closely with the NEST Claim Assistants to assist them when needed.  This role is also responsible for focusing on the needs of loss participants, identifying customer needs, and working to meet those needs using appropriate customer service skills for internal (claims adjusters) and external (policy holders and…



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